CANCELLATION POLICY
Due to limited seating, we request that you cancel at least one week before the event. This gives us the opportunity to offer the event to others. For these cancellations, 50% of your payment will be refunded.
If you cancel in less than 1 week before the event, there will be no refund.
Our cancellation policy applies in every instance and there will be no exceptions for any reason. We will not issue a refund for arriving late or leaving early. We are not responsible for any expenses incurred due to travel delays, flight cancellations or illness.
CHANGES TO ITINERARY
We reserve the right to change the scheduled itinerary at our discretion. It will sometimes be necessary to change plans and itineraries due to technology issues, acts of Mother Nature, or situations beyond our control. If changes are required, we will do our best to substitute a quality experience, and try to provide you with an event that exceeds your expectations OR reschedule the event.
GENERAL LIABILITY
The facilitators are not trained/certified mental health professionals or medical professionals, and the activities conducted during this event are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. Further, the activities conducted during this event are entirely voluntary. Anyone who does not want to participate in an activity should let the facilitators know. Participants will also need to decide for themselves the benefits and drawbacks of any suggestions, recommendations, advice, or guidance provided by the facilitators, who are not acting in any healthcare or legal-related capacity, and participants will take full responsibility for any repercussions or outcomes associated with following these suggestions, recommendations, advice, or guidance. Further, by law, there are certain situations in which information that is disclosed may be released to the appropriate authorities with or without the permission of participants. These situations include where children are physically abused, neglected, or sexually abused; in emergency situations where there may be danger to the participant or others, as homicide or suicide; if a court of law issues a legitimate subpoena; and/or if an unreported life-threatening crime has been committed.
HIKE-SPECIFIC TERMS
GENERAL LIABILITY
This hike includes some element of risk. We assume no liability for injuries, illnesses, damages and/or deaths that may arise during the hike, or any other activities or transportation rendered.
You will NOT be able to join the hike until you have signed the appropriate waiver acknowledging these risks. Each person must sign their own waiver.
You will be provided an official waiver when you arrive at the trailhead. A digital copy of the waiver can be found online.
GROUP CONTINUITY & SAFETY / PROTECTING OUR RESOURCES
- All participants must stay with the group and guide at all times.
- The guide MUST BE NOTIFIED of any variance to this policy.
- Do not climb or hike up any steep rock faces or areas indicated as “off limits” by your guide.
- Do not enter any mine or cave openings.
- Do not pick, damage, or take any plants, rocks, or artifacts from the hiking site.
- Please do not litter. Pack it in; pack it out.
Any behavior or activity that threatens the natural and historical resources within any of our destinations is STRICTLY PROHIBITED. Consult with your guide on proper “Leave no Trace” principles with regard to waste disposal.
PHYSICAL REQUIREMENTS
To ensure a quality experience, we ask that all participants meet some general requirements in order to achieve the best experiences on our tours. These include:
- Health and fitness to partake in an 8-mile hike
- Proper footwear and gear
- Ample amounts of water and food
INTOXICANTS
No smoking, vaping, e-cigarettes, illegal drugs, or alcohol of any kind are allowed on the hike.
TRAVEL INSURANCE
We recommend purchasing short-term travel, cancellation and accident insurance before your trip. You can purchase policies that will cover the length of your vacation and provide short-term coverage in the event of loss of luggage, a personal accident or the loss of personal belongings. Your individual homeowners policy may cover some of these items also (it’s a good idea to check in advance). We suggest these travel insurance agencies:
• Insure My Trip – The Travel Insurance Comparison Site
Some of the most difficult situations include sudden onset of health problems for our participants or their family members, or catastrophic events. In these situations, we generally do not have time to refill the space, yet we have already spent considerable time, money, and energy preparing for your participation. Because of our very limited number of available spaces, we cannot afford the financial loss that cancellations cause. Therefore, in deciding whether or not to buy this insurance, consider the investment you are making and whether or not you could afford the loss if you did have to cancel.